Shipping policy
Shipping Policy
Last updated: [Month Day, Year]
Thank you for shopping with [Your Store Name]. We are happy to offer domestic and international shipping from the United States to customers around the world.
Please review our shipping policy before placing your order.
1. Order Processing Time
-
All orders are processed within 1–3 business days (excluding weekends and holidays).
-
Orders placed after 5 PM (EST) will be processed the next business day.
-
You will receive an email confirmation once your order has shipped, including tracking information.
2. Shipping Destinations
We currently ship from the USA to the following international regions:
-
United Kingdom
-
Canada
-
Australia
-
Europe
-
Other select countries
If your country is not listed at checkout, please contact us at ksshears01@gmail.com to confirm availability.
3. Estimated Delivery Times & Rates
Delivery times vary depending on destination, shipping method, and local customs processing.
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| USA (Domestic) | 3–7 business days | 1–3 business days |
| UK | 7–14 business days | 3–5 business days |
| Canada | 7–14 business days | 3–5 business days |
| Australia | 10–20 business days | 5–7 business days |
| Europe (varies) | 7–20 business days | 4–6 business days |
| Middle East | 7–20 business days | 7–20 business days |
-
Shipping fees are calculated at checkout based on your location and the weight/dimensions of your order.
-
Free shipping may be available on eligible orders (e.g. free standard shipping over $500).
Note: Shipping times are estimates and may be delayed due to customs or carrier disruptions.
4. Shipping Carriers
We partner with reliable carriers to ensure fast and secure delivery:
-
USPS
-
UPS
-
FedEx
-
DHL
-
Other local delivery services
5. International Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, and taxes imposed by your country.
-
These charges are not included in the item price or shipping fee at checkout.
-
The customer is responsible for any customs-related charges upon delivery.
-
We are not responsible for delays caused by customs inspections.
Please contact your local customs office for more information.
6. Tracking Your Order
Once your order ships, you will receive an email with a tracking number and a link to track your shipment.
You can also log into your account on our website to view order and tracking information.
7. Delivery Issues
Wrong Address
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details at checkout.
Lost or Delayed Orders
If your order is significantly delayed or lost, please contact us within 7 days of the expected delivery date at ksshears01@gmail.com We will work with the carrier to resolve the issue.
8. Questions?
If you have any questions about your order or shipping details, feel free to contact our support team:
📧 ksshears01@gmail.com
📞 [Optional: Your customer service phone number]